tesla Casino & Sportsbook Data Care
This page describes what we collect when you use tesla and how we keep that data protected. We at tesla collect personal information only to operate our platform, process your deposits and withdrawals, verify your account, and provide customer support. Your data is stored securely and shared only with payment processors and service providers essential to running our sportsbook, live casino, and slots.
We do not sell your personal information to third parties. We do not use your data for marketing unless you opt in. Our servers may sit outside your jurisdiction, but we comply with applicable data-protection laws in regions where we operate. If you have questions about how we handle your data, you can contact our support team or submit a data-access request.
This privacy policy applies to all users of tesla — whether you access our platform to place sportsbook wagers on Liga 1 or Piala AFF, play live casino games, deposit via DANA or e-wallet, or withdraw your balance. Services are available only where local law permits.
What data we collect on tesla
We collect the following information when you use tesla:
- Account details: Name, email address, phone number, date of birth, residential address.
- Identity verification: Copy of government-issued ID (passport, ID card), proof of residence (utility bill, bank statement).
- Payment information: Bank account number, e-wallet account identifier (DANA, e-wallet, mobile banking, etc.), transaction history.
- Gameplay data: Bets placed, wagers on Liga 1 or Piala AFF matches, live casino sessions, slot spins, account balance.
- Device and access logs: IP address, browser type, login timestamps, device identifier.
- Customer support history: Messages, emails, chat transcripts when you contact our team.
We collect this information through your account registration, Know Your Customer (KYC) verification, payment processing, and your activity on our platform. Some data is collected automatically — for example, your IP address and device type when you log in. Other data, like your identity documents, you provide directly when verifying your account.
How we use your data on tesla
We use the data we collect for the following purposes:
- Account management: Creating your tesla account, confirming your identity, resetting your password.
- Payment processing: Processing your deposits via local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, and your withdrawals back to your original payment method.
- Regulatory compliance: Verifying your age and address, detecting fraud, and complying with anti-money-laundering (AML) regulations.
- Platform operation: Recording your bets, calculating winnings and losses, displaying your account balance.
- Customer support: Responding to your questions, resolving disputes, investigating account issues.
- Security: Preventing unauthorized access, detecting suspicious activity, protecting against fraud.
We do not use your data to send unsolicited marketing emails or notifications unless you have explicitly opted in. We do not share your sportsbook wagers, live casino sessions, or slot gameplay with other users. Your betting history is private and visible only to you and our support team if you request account assistance.
We use your data only to operate tesla
We do not sell your personal information. We do not use your data for marketing without your consent. Your privacy is a core commitment we make to every user on our platform.
Third-party processors and data sharing
We share your data with third parties only when necessary to operate tesla:
- Payment processors
- online payment, e-wallet, mobile banking, local payment providers, and banks (online payment, e-wallet, mobile banking, local payment) receive your payment details to process deposits and withdrawals.
- Identity verification
- Third-party KYC providers may verify your documents and address. They do not store your data after verification completes.
- Hosting and analytics
- Our servers may be located outside your jurisdiction. We use encrypted connections to protect data in transit.
- Law enforcement
- We may disclose your data if required by court order, legal process, or applicable law in jurisdictions where we operate.
We do not allow third parties to use your data for their own purposes. All processors sign data-protection agreements committing them to confidentiality and security. If a processor experiences a data breach, we will notify affected users within a reasonable timeframe.
Cookies and tracking on tesla
We use cookies and similar tracking technology on tesla to improve your experience:
- Session cookies: Keep you logged in while you play sportsbook, live casino, or slots.
- Preference cookies: Remember your language choice, bet slip settings, and game preferences.
- Analytics cookies: Track page views, button clicks, and error logs to improve platform performance.
- Security cookies: Detect fraud and prevent unauthorized access to your account.
You can disable cookies in your browser settings, but some features of tesla may not work properly. We do not use third-party advertising cookies to track you across other websites. If you disable all cookies, you may need to log in again each time you visit tesla.
Your rights regarding your data on tesla
You have the following rights regarding your data:
- Access: You can request a copy of all data we hold about you. Contact our support team with your request.
- Correction: You can update your account details (name, email, phone, address) by logging into your tesla account.
- Deletion: You can request that we delete your account and associated data, subject to legal-retention requirements.
- Opt-out: You can unsubscribe from marketing emails and notifications at any time.
- Portability: You can request that we provide your data in a portable format (e.g., CSV).
We may retain your data for longer than you expect if required by anti-money-laundering laws, tax regulations, or to settle disputes. We will not delete data if doing so would prevent us from detecting fraud or complying with legal obligations. If you have concerns about how we handle your data, contact our support team or our data-protection officer.
How long we keep your data
We retain your data for as long as necessary to operate tesla and comply with legal requirements:
- Active account: While your account is open, we retain all your data.
- Account closure: After you close your account, we keep your data for two years to settle disputes and comply with tax law.
- Payment records: We retain deposit and withdrawal history for five years for regulatory compliance.
- Identity documents: We retain scanned copies of your ID and proof of residence for two years after account closure.
- Support messages: We retain customer service transcripts for one year unless you request deletion sooner.
If you request account deletion, we will remove personal data from active systems within 30 days. However, we may retain anonymized data for analytics and fraud detection. We will not use retained data to contact you after your account closes unless you ask us to reactivate it.
International data transfers and jurisdiction
Our servers may be located in jurisdictions outside Indonesia or your home country. When you use tesla, your data may be transferred to and stored in these jurisdictions. We protect your data in transit using industry-standard encryption (SSL/TLS). However, data-protection laws vary by jurisdiction, so your data may receive different levels of protection depending on where it is stored.
By using tesla, you consent to the transfer of your data to jurisdictions where we operate. If your jurisdiction prohibits international data transfers without explicit consent, you should not use tesla. We will comply with applicable data-protection laws in regions where we operate, including the General Data Protection Regulation (GDPR) if you are in the European Union, or equivalent Indonesian data-protection standards if applicable.
Contact us about your data on tesla
If you have questions about how we collect, use, or protect your data, contact our support team:
- Email: Support via our tesla account settings or support portal.
- Live chat: Available through the tesla platform during business hours.
- Data-access request: Submit a written request for a copy of your data. We will respond within 30 days.
We take data-protection seriously and will investigate any concerns you raise. If you believe your data has been misused or compromised, contact us immediately. Our services are available only where local law permits, and users are responsible for verifying that access and use comply with their own jurisdiction's data-protection and privacy laws.
This privacy policy was last updated on 30 May 2026. We may update this policy from time to time. Material changes will be communicated to you via email or a prominent notice on tesla. Your continued use of tesla after changes constitutes your acceptance of the updated policy.