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DANA deposit and withdrawal

DANA is one of our most-used deposit methods in the Jakarta, Surabaya, and Bandung regions. To deposit via DANA on tesla, select DANA from the payment menu, enter your desired amount (deposit ranges are flexible and set by your account status), and confirm. You are redirected to the DANA app to authorize the transaction. The deposit typically arrives within subject to verification. Withdrawal via DANA works similarly: select DANA as your payout method, confirm the amount, and the funds return to your registered DANA wallet within subject to verification. Both deposits and withdrawals are fee-free on our platform; DANA may charge their own standard e-wallet fees. Your transaction history is recorded in your tesla account dashboard, and all DANA activity is subject to KYC verification.

OVO and GoPay usage

OVO and GoPay are mobile-wallet payment rails available across Indonesia. On tesla, both methods follow the same flow: choose your e-wallet on the deposit page, authorize the transaction in your app, and receive funds within subject to verification. Account binding is automatic after your first successful deposit; subsequent transactions are faster because your wallet is recognized. KYC verification is required before any deposit or withdrawal. GoPay and OVO both support both deposits and withdrawals, and both carry their own transaction fees. We recommend checking your e-wallet balance and available withdrawal limits before initiating a withdrawal on tesla, as some wallets impose daily or monthly caps. Our support team can advise on limits and recommend alternative payment methods if needed.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are dedicated account numbers tied to your tesla profile. When you select a bank VA method (BCA, Mandiri, BRI, or BNI), we generate a unique VA code for your account. You deposit by transferring funds from your personal bank account to this VA code. Deposits confirm within subject to verification and do not incur platform fees; your bank may charge a standard interbank transfer fee. Withdrawals via bank VA return funds to your registered personal bank account. Processing takes subject to verification. Virtual accounts remain active for the lifetime of your tesla account, so subsequent deposits use the same code. This method is popular in Medan, Bandung, and Jakarta because most banks offer free or low-cost transfers to VA accounts. Bank VA is also recommended for larger deposits and withdrawals due to higher daily transfer limits.

Fees, limits and verification

We do not charge deposit or withdrawal fees on tesla. All deposits and withdrawals are subject to KYC (Know Your Customer) verification, which involves uploading a government ID and proof of address. Verification typically completes within subject to verification. account preferences depend on your account status and payment method; most new accounts can deposit between our welcome offer and our welcome offer per transaction. Withdrawal minimums are usually our welcome offer. Higher deposit and withdrawal limits are available after account age and verification depth increase. ShopeePay, LinkAja, and QRIS carry the same verification requirements as DANA and OVO. All transactions are logged and subject to anti-money-laundering checks. If a deposit or withdrawal is flagged for review, we will notify you via email with next steps.

Resolving a stalled transaction

If a deposit does not arrive within the expected window (typically subject to verification), first check your payment method to confirm the transaction was sent. Log into your DANA, OVO, GoPay, or bank app and verify the charge. If the charge appears but tesla shows no deposit, contact our support team immediately with your transaction ID and screenshot. Our team will investigate within 2–4 hours and either credit your account or advise on the next step. For withdrawals that take longer than expected, check your personal bank or e-wallet account to see if the funds have arrived. If your withdrawal is still pending after subject to verification, reach out to support with your withdrawal reference number. Delays sometimes occur due to bank processing queues, especially during Idul Fitri or Idul Adha holidays, or around high-traffic times (matches during Liga 1 or Champions League). We recommend submitting any transaction inquiry with your account username, registered email, and transaction ID for fastest resolution.